4 months ago
SmartSnippets Studio Unable to Detect USB 14583 Basic Kit
Posted byKevin200617.0 points 6 repliesHey Dialog,
So I recently purchased the DA14583 USB Basic Kit, and while following the directions in the user manual for Getting Started With the DA1467x Pro-dev kit, I came across the issue that I could not get SmartSnippets Studio to detect the device.
I have read both the user manual and getting started writings for the Pro and Basic version of the DA14583, and I nothing seems to work. I have downloaded the CDC file that comes pre-installed on the USB kit. I have also done the complete installation of SmartSnippets studio (I belive I have downloaded all the drivers successfully).
我发现的一点信息是，使用真实工具和腻子，我可以在又一次地又一次地将USB套件发送给我ASCII单词“DA14583”（类似于第12页上的第12页所示，从而开始使用DEV套件pdf）。我也可以使用Segger Ozone通过SWD读取DA14683上的寄存器，但是我无法将其与JTAG合作。
I would also like to point out that in the first hour of using the board and having it plugged into the PCB, the JLINK chip (the ATMEL SAM32UC) got quite toasty (to be a little bit more precise, I could still safely touch it, but it was quite warm). Now, for some reason, the chip does not warm up anymore and is the same temperature as the rest of the board. I can still access the registers of the DA14683 through SWD.
Likewise, SmartSnippers Toolbox only recognizes a device when I click the UART option. It does not pick up anything in the other options (including JTAG).
Also, my computer recognizes that the USB is plugged in (I can view the contents of the USB) and it shows up as two com ports on my computer (one for J-Link, other as a generic USB device).
If you could please help me figure out why Smart Snippets studio doesn't recognize the USB kit, that would make my month.
All the best,
Kevin Yang
Pro Kit Getting Started Manual://www.wsdof.com/sites/default/files/um-b-047-da1468x_getting_started_7v0.pdf
Basic Kit User Manual:https://www.dialog-seminile.com/sites/default/files/um-b-094_da14683_usb_kit_rev_1.0.pdf.
| Attachment | Size |
|---|---|
| 以下是一个图像的集合来帮助您调试。 | 135.95 KB. |
4 months ago
Hey Dialog staff,
The switch is in the default position and looks exactly like the image in the manual. I am also unable to program the board in SS Studio, nor am I able to connect over ozone using JTAG.
我刚刚注意到，当我将电路板插入我的电脑时，JLink USB（它打开了两个USB设备，显示了具有标题NoflashConfig的文件：找不到目标闪烁的有效VMSD配置。
Might the issue be with the flash (and therefore the DA14583)?
| Attachment | Size |
|---|---|
| The error file is inside | 186年的字节 |
4 months ago
我忘了添加这个，但是当使用臭氧并连接到JTAG时，我收到错误“无法测量总IR LEN。TDO是恒定的。”然后重复4次，然后它说“连接失败”。
| Attachment | Size |
|---|---|
| Screenshot 2021-01-22 173033.zip | 80.31 KB |
3 months ago
Hi kevin200617,
Can you please take the DA14663 USB a photo and share it with me, just to make sure that we are using same HW setup?
Additionally, in the first pdf that you had attached, I saw that you are using the UART to connect in the SS Toolbox. Can you please try to connect via JTAG?
你是try to program it thought the SS Studio using the python scripts?
Thanks, PM_Dialog
3 months ago
Hey Dialog Staff,
As I mentioned earlier, I have tried to connect to the board over JTAG and it gives me the error:"Could not measure total IR len. TDO is constant high. Connection failed."
以下是硬件设置的屏幕截图。开关确实在5V位置。当我将USB棒插入我的电脑时，RGB LED灯光和我可以访问USB信息，但我无法成功连接到电路板。
I was not made aware that I could program the USB over python scripts. Can you send me a link to the information about it? At the moment, I am unable to connect to the board so I don't know if programming/communicating with the board using python will do anything but I will test it out later today.
All the best,
Kevin
| Attachment | Size |
|---|---|
| USB_Images.zip | 795.34 KB |
3 months ago
Hi kevin200617,
Please install theSmartSnippets Studio V1.6.3 for Windows OS.
This is the user manual for the SSS :UM-B-057 SmartSnippets Studio User Manual
Then import any of the SDK1 examples ( for instance the ble_adv) and the scripts from the workspace directory. ( see attached how the Project Explorer should be )
Build the ble_adv for DA14683-00-Debug-QSPI from the “hammer” drop down menu.
When the build has been completed, select the ble_adv/DA14683-00-Debug_QSPI and execute the following python scripts.
The erase_qspi_jtag_win and program_qspi_jtag_win scripts will erase and program the QSPI Flash over JTAG accordingly.
你能执行该脚本吗？
Please also check the following document :
| Attachment | Size |
|---|---|
| SSStudio.zip | 55.75 KB. |
4 months ago
Hi kevin200617,
谢谢你的问题。
For DA1468x product family, it is recommend to useSmartSnippets Studio V1.6.3 for Windows OS和UM-B-083 SmartSnippets Toolbox用户手册（HTML）. So I would recommend using that versions.
请参见图31：从用户指南中的电源选择开关SW6（默认位置到5V） - 是否可以检查SW6是否处于正确的位置？
Are you able to program it using SS Studio ?
Disconnect from the Ozone, in the initial window of the SS Toolbox select JTAG and try to connect. Are you able to connect?
PS : changing the device selection from DA14583 to DA1468x.
Thanks, PM_Dialog